Our standard party package is 1.5 hours. However, this can be extended to 2 hours if you require additional activities. We find that sometimes parties for younger children are best kept a little shorter, and can adjust our prices accordingly if you would like a reduced package.
We require fifteen minutes at the beginning and fifteen minutes at the end of the party to set up and pack down.
If your venue has no free parking with easy access for us to unload our equipment, please make us aware in advance. If the venue is upstairs, please confirm if there is a lift or service entrance.
Venue and parking
We are a mobile company and bring our parties to the venue of your choice. Suitable venues include village halls, community centres, church halls, function rooms and private residences and gardens. If your venue has no free parking, please make us aware in advance.
Please note that the venue address you supply is the one we will use. If there are errors in the address, we may arrive late or not at all. If there are issues finding the venue using a sat nav or map, please let us know.
Please note that we may have to make some changes if you would like to host an outdoor party, and it is a good idea to have a foul weather plan.
We bring all our own equipment, craft materials and music, and also Pass the Parcel and prizes. We no longer provide sweets, but if you particularly require sweets please discuss this with us.
Our party packages include two puppeteer/storytellers who will lead the activities. We are fully DBS checked and insured.
We operate a first come first served basis for our bookings, so if you have a particular date in mind it is best to book as early as possible.
Confirming bookings and cancellations
Once you have chosen your party package and confirmed your date, time and location, we require a 50% non-refundable deposit to secure your booking, payable by BACS transfer. You will be invoiced for the remaining balance on the week of your party. Additional children, exceeding our standard maximum of 20, will be charged at £6 a head on the day of your event to cover the cost of materials.
If you need to cancel your party, please let us know as soon as possible. If your party is cancelled less than 7 days before, your deposit is non-refundable. However, if you let us know before then, we offer a free date transfer option to move your party to another date, subject to availability.
2020 Update: Please note we are currently offering date transfer options for all parties and waiving the 7 day policy, due to the uncertainty of the COVID-19 situation.
Any lost, damaged, broken or destroyed puppets, costumes or equipment will be charged at the full replacement cost. General cleaning of all equipment is included in the price and you will not be charged for this.
Balloons and Pets
We know that balloons are wonderful to decorate with to create a party atmosphere. However, we request that they are not loose on the floor where we will be performing and leading games and activities as they create a health and safety risk. Likewise, we adore cats and dogs and know they are an important part of family events - but we do ask that you keep them away from the performance area when the show is running.